### Oferta de furnizare energie electrică [PDF Oferta de furnizare energie electrică clienti casnici (331.78 KB) ](/sites/g/files/dvc4776/files/document/2026/03/Oferta%20de%20furnizare%20energie%20electrica%CC%86%20clienti%20casnici.pdf) [PDF Oferta de furnizare energie electrică clienti noncasnici (331.79 KB) ](/sites/g/files/dvc4776/files/document/2026/03/Oferta%20de%20furnizare%20energie%20electrica%CC%86%20clienti%20noncasnici.pdf) [PDF Cerere încheiere contract de furnizare energie electrică (231.84 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Cerere%20i%CC%82ncheiere%C2%A0contract%20de%20furnizare%20energie%20electrica%CC%86_0.pdf) [PDF Model contract de furnizare energie electrica (608.73 KB) ](/sites/g/files/dvc4776/files/document/2026/03/Model%20contract%20de%20furnizare%20energie%20electrica_0.pdf) [PDF Model factura (231.85 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Model%20factura_0.pdf) [PDF Ghid factura energie electrica (1.29 MB) ](/sites/g/files/dvc4776/files/document/2025/05/Ghid%20factura%20energie%20electrica.pdf) ### Informații generale [PDF VEOLIA ROMANIA SOLUTII INTEGRATE eticheta energie electrica 2024 (588.3 KB) ](/sites/g/files/dvc4776/files/document/2025/11/VEOLIA%20ROMANIA%20SOLUTII%20INTEGRATE%20eticheta%20energie%20electrica%202024.pdf) [PDF Licență de furnizare energie electrică (60.92 KB) ](/sites/g/files/dvc4776/files/document/2025/05/1.Licen%C8%9B%C4%83%20de%C2%A0furnizare%20energie%20electric%C4%83.pdf) [PDF Anexa Licenta (331.78 KB) ](/sites/g/files/dvc4776/files/document/2025/05/1.1Anexa%20Licenta.pdf) [PDF Preluare si solutionare reclamatii si solicitari (626.58 KB) ](/sites/g/files/dvc4776/files/document/2025/05/2Preluare%20si%20solutionare%20reclamatii%20si%20solicitari.pdf) [PDF Formular de inregistrare plangere (234.8 KB) ](/sites/g/files/dvc4776/files/document/2025/05/3Formular%20de%20inregistrare%20plangere.pdf) [PDF Procedura de facturare a Certificatelor Verzi VRSI (350.78 KB) ](/sites/g/files/dvc4776/files/document/2025/05/4.Procedura%20de%20facturare%20a%20Certificatelor%20Verzi%20VRSI.pdf) [PDF Solicitare și declarație de plafonare (206.5 KB) ](/sites/g/files/dvc4776/files/document/2025/05/5.Solicitare%20%C8%99i%20declara%C8%9Bie%20de%20plafonare.pdf) ### Legislație [PDF OUG-6-din-2025-actualizata-02.04.2025 (512.62 KB) ](/sites/g/files/dvc4776/files/document/2025/05/OUG-6-din-2025-actualizata-02.04.2025_0.pdf) [PDF Ord.10\_2025-Aprobarea contribuţiei pentru contracte pentru diferenţă (CfD) (192.47 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Ord.10_2025-Aprobarea%20contribu%C5%A3iei%20pentru%20contracte%20pentru%20diferen%C5%A3%C4%83%20%28CfD%29.pdf) [PDF OUG-27-din-2022-actualizata-03.03.2025 (633.32 KB) ](/sites/g/files/dvc4776/files/document/2025/05/OUG-27-din-2022-actualizata-03.03.2025_0.pdf) [PDF Ord. 66\_2024 Aprobarea contribuției pentru contracte pentru diferență (CfD) (83.4 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Ord.%2066_2024%20Aprobarea%20contribu%C8%9Biei%20pentru%20contracte%20pentru%20diferen%C8%9B%C4%83%20%28CfD%29.pdf) [PDF OUG-32-din-2024-actualizata-27.12.2024 (396.62 KB) ](/sites/g/files/dvc4776/files/document/2025/05/OUG-32-din-2024-actualizata-27.12.2024_0.pdf) [PDF Legea 206\_2023-privind aprobarea OUG nr. 153\_2022 (531.41 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Legea%20206_2023-privind%20aprobarea%20OUG%20nr.%20153_2022_0.pdf) [PDF Ordin 5\_2023 Regulament de furnizare a energiei electrice la clientii finali (10.24 MB) ](/sites/g/files/dvc4776/files/document/2025/05/Ordin%205_2023%20Regulament%20de%20furnizare%20a%20energiei%20electrice%20la%20clientii%20finali_0.pdf) [PDF Legea 357\_2022-pentru aprobarea OUG nr. 119\_2022 (627.19 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Legea%20357_2022-pentru%20aprobarea%20OUG%20nr.%20119_2022_0.pdf) [PDF OUG-119-din-2022-actualizata-28.05.2024 (420.41 KB) ](/sites/g/files/dvc4776/files/document/2025/05/OUG-119-din-2022-actualizata-28.05.2024_0.pdf) [PDF OUG-153-din-2022-pentru-modificarea-OUG-nr.-27.2022 (637.16 KB) ](/sites/g/files/dvc4776/files/document/2025/05/OUG-153-din-2022-pentru-modificarea-OUG-nr.-27.2022_0.pdf) [PDF Ord. 83\_2021-Standard de performanţă pentru activitatea de furnizare a energiei electrice și gazelor naturale (462.14 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Ord.%2083_2021-Standard%20de%20performan%C5%A3%C4%83%20pentru%20activitatea%20de%20furnizare%20a%20energiei%20electrice%20%C8%99i%20gazelor%20naturale.pdf) [PDF Ord. 194\_2020-Procedurii privind soluționarea reclamațiilor părților interesate în sectorul energiei (195.14 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Ord.%20194_2020-Procedurii%20privind%20solu%C8%9Bionarea%20reclama%C8%9Biilor%20p%C4%83r%C8%9Bilor%20interesate%20%C3%AEn%20sectorul%20energiei.pdf) [PDF Ord.193\_2020-Regulament privind soluţionarea plângerilor în sectorul energiei (159.48 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Ord.193_2020-Regulament%20privind%20solu%C5%A3ionarea%20pl%C3%A2ngerilor%20%C3%AEn%20sectorul%20energiei.pdf) [PDF Ord. ANRE 16\_2015-Procedura solutionare plangeri (2.77 MB) ](/sites/g/files/dvc4776/files/document/2025/05/Ord.%20ANRE%2016_2015-Procedura%20solutionare%20plangeri_0.pdf) [PDF Legea 121\_2014-Legea privind eficiența energetică (642.88 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Legea%20121_2014-Legea%20privind%20eficien%C8%9Ba%20energetic%C4%83.pdf) [PDF Legea 123\_2012-Legea energiei și a gazelor naturale (2.13 MB) ](/sites/g/files/dvc4776/files/document/2025/05/Legea%20123_2012-Legea%20energiei%20%C8%99i%20a%20gazelor%20naturale.pdf) ### Standard de performanta [PDF Indicatori de performanta T2\_2026 (182.43 KB) ](/sites/g/files/dvc4776/files/document/2026/07/Indicatori%20de%20performanta%20T2_2026.pdf) [PDF Indicatori de performanta T1\_2026 (67.47 KB) ](/sites/g/files/dvc4776/files/document/2026/06/Indicatori%20de%20performanta%20T1_2026.pdf) [PDF Indicatori de performanta T4\_2025 (150.9 KB) ](/sites/g/files/dvc4776/files/document/2026/01/Indicatori%20de%20performanta%20T4_2025.pdf) [PDF Indicatori de performanta T3\_2025 (557.81 KB) ](/sites/g/files/dvc4776/files/document/2025/11/Indicatori%20de%20performanta%20T3_2025.pdf) [PDF Indicatori de performanta T2\_2025 (153.97 KB) ](/sites/g/files/dvc4776/files/document/2025/07/Indicatori%20de%20performanta%20T2_2025.pdf) [PDF Indicatori de performanta T1\_2025 (154.92 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Indicatori%20de%20performanta%20T1_2025.pdf) [PDF Indicatori de performanta T4\_2024 (256.29 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Indicatori%20de%20performanta%20T4_2024.pdf) [PDF Indicatori de performanta T3\_2024 (236.17 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Indicatori%20de%20performanta%20T3_2024_0.pdf) [PDF Indicatori de performanta T2\_2024 (246.35 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Indicatori%20de%20performanta%20T2_2024_0.pdf) [PDF Indicatori de performanta T1\_2024 (247.49 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Indicatori%20de%20performanta%20T1_2024_0.pdf) [PDF Indicatori de calitate-Ord\_83\_2021 T4\_2024 (155.13 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Indicatori%20de%20calitate-Ord_83_2021%20T4_2024_0.pdf) [PDF Indicatori de calitate-Ord\_83\_2021 T3\_2024 (155.01 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Indicatori%20de%20calitate-Ord_83_2021%20T3_2024_0.pdf) [PDF Indicatori de calitate-Ord\_83\_2021 T2\_2024 (154.13 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Indicatori%20de%20calitate-Ord_83_2021%20T2_2024_0.pdf) [PDF Indicatori de calitate-Ord\_83\_2021 T1\_2024 (154.72 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Indicatori%20de%20calitate-Ord_83_2021%20T1_2024_0.pdf) ### Activitatea de informare [PDF Informare clienti - Modificare contributie pentru cogenerare de inalta eficienta incepand cu data de 01.07.2026 (176.14 KB) ](/sites/g/files/dvc4776/files/document/2026/07/Activitate%20informare%20clienti%20modificare%20contributie%20pentru%20cogenerare%20de%20inalta%20eficienta%20incepand%20cu%20data%20de%2001.07.2026.pdf) [PDF Informare clienti - Modificare tarife reglementate incepand cu data de 01.01.2026 (979.17 KB) ](/sites/g/files/dvc4776/files/document/2026/01/1.Activitate%20informare%20clienti%20modificare%20tarife%20reglementate%20incepand%20cu%20data%20de%2001.01.2026.pdf) [PDF Informare clienti - Modificare tarife Certificate Verzi incepand cu data de 01.01.2026 (626.67 KB) ](/sites/g/files/dvc4776/files/document/2026/01/1.Activitate%20informare%20clienti%20modificare%20tarife%20Certificate%20Verzi%20incepand%20cu%20data%20de%2001.01.2026.pdf) [PDF Informare clienti - Incetare schema de sprijin energie electrica incepand cu data de 01.07.2025 (386.21 KB) ](/sites/g/files/dvc4776/files/document/2025/06/Informare%20clienti-incetare%20schema%20de%20sprijin%20energie%20electrica%20incepand%20cu%20data%20de%2001.07.2025.pdf) [PDF Informare clienti Septembrie 2025 (697.25 KB) ](/sites/g/files/dvc4776/files/document/2025/11/Informare%20clienti%20Septembrie%202025.pdf) [PDF Informare clienti Iulie 2025 (692.14 KB) ](/sites/g/files/dvc4776/files/document/2025/07/Informare%20clienti%20Iulie%202025.pdf) [PDF Informare clienti Iunie 2025 (617.12 KB) ](/sites/g/files/dvc4776/files/document/2025/06/Informare%20clienti%20iunie%202025.pdf) [PDF Informare clienti Aprilie 2025 (206.06 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Informare%20clienti%20Aprilie%202025.pdf) [PDF Informare clienti Ianuarie 2025-1 (1.72 MB) ](/sites/g/files/dvc4776/files/document/2025/05/Informare%20clienti%20Ianuarie%202025-1_0.pdf) [PDF Informare clienti Ianuarie 2025-2 (696.22 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Informare%20clienti%20Ianuarie%202025-2_0.pdf) [PDF Informare clienti Iunie-Iulie 2024 (515.28 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Informare%20clienti%20Iunie-Iulie%202024_0.pdf) [PDF Informare clienti Noiembrie 2024 (281.35 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Informare%20clienti%20Noiembrie%202024_0.pdf) [PDF Informare clienti Octombrie 2024 (532.63 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Informare%20clienti%20Octombrie%202024_0.pdf) [PDF Informare clienti Septembrie 2024 (528.3 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Informare%20clienti%20Septembrie%202024_0.pdf) ### Reclamații raportare [PDF Ord16\_2015\_ Veolia Romania Solutii Integrate S1 2026 (72.25 KB) ](/sites/g/files/dvc4776/files/document/2026/08/Ord16_2015_%20Veolia%20Romania%20Solutii%20Integrate%20S1%202026.pdf) [PDF Ord16\_2015\_ Veolia Romania Solutii Integrate An 2025 (133.31 KB) ](/sites/g/files/dvc4776/files/document/2026/03/Ord16_2015_%20Veolia%20Romania%20Solutii%20Integrate%20An%202025.pdf) [PDF Ord16\_2015\_ Veolia Romania Solutii Integrate S2 2025 (133.55 KB) ](/sites/g/files/dvc4776/files/document/2026/03/Ord16_2015_%20Veolia%20Romania%20Solutii%20Integrate%20S2%202025.pdf) [PDF Ord16\_2015\_ Veolia Romania Solutii Integrate S1 2025 (133.63 KB) ](/sites/g/files/dvc4776/files/document/2026/03/Ord16_2015_%20Veolia%20Romania%20Solutii%20Integrate%20S1%202025.pdf) [PDF Anexe raportari-Ord 16\_2015 electricitate 2024 (636.61 KB) ](/sites/g/files/dvc4776/files/document/2025/05/Anexe%20raportari-Ord%2016_2015%20electricitate%202024.pdf)